Shipping policy

Shipping Policy

At TrueMens, weโ€™re committed to delivering your order safely, securely, and as fast as possible. Below is everything you need to know about how we ship your gear.

๐Ÿ“ฆ Order Processing

  • All orders are processed within 1โ€“2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

๐Ÿšš Delivery Timelines

We offer pan-India shipping.

  • Metro Cities: 3โ€“6 business days

  • Tier 2 & Tier 3 Cities: 5โ€“7 business days

  • Remote Areas: 7โ€“10 business days

Note: These timelines are estimates and may vary due to external factors like courier delays, festivals, or weather conditions.

๐Ÿ’ธ Shipping Charges

  • Prepaid Orders: FREE shipping across India.

  • Cash on Delivery (COD): โ‚น100 additional COD fee.

๐Ÿ” Tracking Your Order

Once your order is shipped, youโ€™ll receive an email/SMS with the tracking ID and courier partner details. You can use the link provided to track your shipment in real-time.

๐Ÿ“ฆ Delivery Partners

We ship via trusted logistics partners like Delhivery, Bluedart, and Xpressbees to ensure timely and secure delivery.

๐Ÿ“ฌ Delivery Issues

In case your order is delayed beyond the expected timeline or marked delivered but not received, please contact us at [support@truemens.in] or through the chat on our website. We're here to help.